Free Shipping on orders over $999.00 MXN
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Free on purchases over $699 MXN
Receive your purchase in 1 - 2 business days.
Of course! Our return or exchange policy is flexible so that you have the opportunity to receive your product and if you don't like it, return it. We only ask that you do not cut the original labels and do not use the garment or item since it will not be in optimal conditions to validate your guarantee.
If we make the wrong size due to human error, we will send you a courtesy guide so that you can only request a collection from the parcel and they will pick up your item, meanwhile we will send you the correct garment in the shortest time possible.
Only one exchange is allowed at no cost, if a new exchange is needed if it is possible to do so, but the price to pay is $149 pesos per shipment.
The maximum period to receive your request is 30 calendar days, having made the notification or change request within the first 72 hours of receiving your order, which is sufficient time to know if you will keep the item.
Outside of this period there are no changes.
Taking care of our clothes is simple and will make the garments last longer and look better but, sometimes, there are small everyday details that we inadvertently do wrong.
PayPal | Up to 12 Months Without Interest with participating bank cards with a minimum purchase of $1,499 MXN. |
OXXO Pay | Buy and make payment in effect at any OXXO in the Mexican Republic. |
Payment Market | Use Mercado Crédito for your purchases at Fitters Originals or cards saved in your Mercado Libre account. |
Kueski Pay | Buy with up to 8 fortnights without interest. *Credit approval subject to Kueski Pay. |
Our return or exchange policy is flexible so that you have the opportunity to receive your product and if you don't like it, return it. We only ask that you do not cut the original labels and do not use the garment or item since it will not be in optimal conditions to validate your guarantee.
If we make the wrong size due to human error, we will send you a courtesy guide so that you can only request a collection from the parcel and they will pick up your item, meanwhile we will send you the correct garment in the shortest time possible.
Only one change is allowed at no cost, if a new change is needed if it is possible to do so, but the extra cost to cover is $199 MXN for shipping.
The maximum period to receive your request is 30 calendar days, having made the notification or change request within the first 72 hours of receiving your order, which is sufficient time to know if you will keep the item.
Outside of this period there are no changes.
At Fitters Originals Store we deliver to all states of the Mexican Republic, however, there are some zip codes where, at the moment, parcels do not have coverage.
But do not worry! In the event that your delivery cannot be completed due to this situation, we will contact you.
Don't forget that free shipping applies exclusively to Cabo San Lucas, San José del Cabo and La Paz, BCS. If this option is not available at the end of your purchase, please try a different delivery address. Remember that coverage can change.
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